Terms & Conditions

At BookCovering4U we pride ourselves on bringing you quality book covering and book mending products at affordable prices with fast and friendly service. When purchasing products from BookCovering4U you agree to the following terms and conditions:

Returns Policy

Please choose carefully as we do not refund if you change your mind. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act.

We will replace faulty goods if they are returned to our warehouse within 14 days of purchase. Reimbursement for shipping expenses will be at the value of the original quoted shipping cost. Should faulty goods be returned after 14 days of purchase, returns and refunds will only be considered at our discretion.

Cancellations

Once your order has been made (by clicking Submit Order at the checkout), you cannot cancel it.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 2 days for delivery in the North Island, or 3 days  for delivery in the South Island.